Credit Control Inside QuickBooks — Properly

Aged receivables exist in QuickBooks; the collections workflow doesn't. Who was chased, when, what they promised, what's escalated — that lives in Excel and inboxes. This addon layers the workflow on your live debtor book: dunning queues, promise-to-pay logging, collector assignment and DSO trending.

The collections workflow QuickBooks never built — dunning, promises and DSO on live data

Aged receivables & open invoicesCustomer payment historyDunning letter/email sequencesPromise-to-pay and dispute notesCollector workload assignment

Why Debtors Slip Through QuickBooks

The report isn't the workflow

QuickBooks shows you who's overdue — but tracking who chased them, when, and what they promised is a spreadsheet someone forgets to update.

Promises evaporate

'Payment Friday' gets said on the phone and forgotten by Monday. Promise-to-pay dates never make it back into any system.

Credit limits are honoured in theory

The customer hit their limit three invoices ago — the credit hold only happens when someone manually checks.

DSO quietly drifts

Cash gets tighter for months before anyone runs the numbers — the trend was in the data the whole time.

How It Works

Step 1

Agent on your server

A lightweight agent installs beside your existing system — reads the data store directly, makes outbound connections only. No open ports, no VPN, no firewall changes.

Step 2

Continuous replica

Your records flow to an encrypted, read-only cloud copy via a private tunnel — change-tracking, not dumps. The production system never takes the load.

Step 3

Web dashboard

Your team searches, reports and browses from any browser or phone — scoped and audited. Answers from the data, not access to the server.

What Your Team Can Finally Do

Dunning queue — every overdue invoice staged by age and amount
Promise-to-pay logging with automatic follow-up flags
Per-customer chase history — calls, emails, disputes in one timeline
Credit-limit and credit-hold alerts the moment they're breached
Collector assignment — who owns which accounts this week
Statement and reminder generation from live balances
DSO and aging-trend dashboards, always current
Read-only to QuickBooks — nothing touches the books

Common QuickBooks Credit Control Scenarios

Monday morning collections

The credit controller opens the queue — every overdue account, its history, its promise status — instead of rebuilding the spreadsheet.

The customer over their limit

The moment a customer breaches their credit limit, the account flags — before the next order ships, not after.

Board-level cash visibility

DSO trend, top-10 debtors, promises outstanding — the finance meeting runs off the dashboard, not a stale export.

Credit Control Pricing

Every plan includes the agent, the replica and the dashboard. Setup is scoped to your systems — most installs are live within two weeks.

Add-on

£49/mo

Add to any tier

  • ✓Dunning queue & chase history
  • ✓Promise-to-pay tracking
  • ✓Credit-limit alerts
  • ✓Collector assignment
  • ✓DSO dashboard
  • ✓Unlimited viewer seats
Most Popular

Finance Pack

£79/mo

Bundle

  • ✓Credit Control
  • ✓Alerts engine
  • ✓Audit Trail surface
  • ✓~25% off list prices
  • ✓Priority support
  • ✓Quarterly review

Enterprise

Included

Bundled

  • ✓All read-side addons
  • ✓Unlimited files
  • ✓SSO + audit feed
  • ✓SLA + service credits
  • ✓Dedicated engineer
  • ✓Custom retention

Requires a DevPros replica tier (from £59/mo). One recovered invoice typically pays for a year of the addon.

QuickBooks Credit Control Data Access FAQ

Does it write back into QuickBooks?+

No — chase notes, promises and assignments live in the module, reading live balances from the replica. Your books stay untouched.

Can it send reminder emails automatically?+

Dunning emails can be generated and sent on schedule with your templates and branding — or staged for review before sending.

Does it work with multiple company files?+

Yes — one consolidated debtor view across entities, or per-file queues for separate credit teams.

What about disputed invoices?+

Disputes can be flagged with reason and owner — they drop out of the dunning queue until resolved so you stop chasing contested invoices.

Your QuickBooks Credit Control Data, Reachable

If the answers your team needs live in a system nobody can reach, that's fixable — without migration, without VPN, without new infrastructure.