Stream ↔ Sage 200 Integration
StreamE-commerce platformMulti-channel orders into SOP, stock and pricing back out — Stream as the storefront, Sage 200 as the ledger.
Stream handles your web and channel sales; Sage 200 holds the stock, the pricing rules and the money. The integration is the classic order-in / stock-out loop: Stream orders land in Sage as SOP documents with the right customer account, product lines and carriage, while Sage stock availability and price bands push back so the site never sells what you can't fulfil.
Data Flows
- 1
Orders → SOP
Stream orders import as Sage 200 sales orders: customer matched by email/account reference (or created), lines mapped to stock codes, delivery address and carriage carried across, payment status deciding whether the order allocates immediately.
- 2
Stock & prices → Stream
Available-to-sell (free stock less allocations and a safety buffer) plus the relevant price band push to Stream on a schedule — the site sells against Sage's numbers, not a stale snapshot.
- 3
Despatch → Stream
SOP despatch confirmations write back to Stream: shipped status, carrier and tracking reference so customer emails carry real links.
- 4
Returns
Stream RMAs create Sage returns, closing the loop on refunds and restock without manual re-keying.
Where These Integrations Go Wrong
The failure modes we design around — most Stream ↔ Sage projects hit at least two of these.
Customer matching before order import
Every guest or first-time buyer needs a Sage account decision — match existing, create new, or post to a web-sales ledger. Get this wrong and your sales ledger fills with duplicates.
Order splitting across warehouses
Stream can split fulfilment across locations; Sage needs to know which warehouse each line despatches from. We map Stream fulfilment rules to Sage warehouse codes.
Price-band drift
If Stream caches prices longer than your sync interval, customers see yesterday's price band. Sync frequency and cache invalidation need agreeing up front.
Bundles and kits
Stream product bundles don't map 1:1 to Sage BOM/stock codes. Decide whether the bundle or the components hit the SOP — it affects stock accuracy and picking.
What's Included
- Order import pipeline: Stream → Sage 200 SOP with customer matching rules
- Stock availability and price-band sync back to Stream
- Despatch confirmation and tracking writeback
- Returns/RMA handling into Sage returns
- Reconciliation report: Stream orders vs Sage invoices, exceptions flagged
Who It's For
Sage 200 businesses running Stream for web or multi-channel sales who are re-keying orders or overselling stock.
FAQ
Does Stream have a standard Sage 200 connector?
Channel-side connectors exist in various forms, but coverage of your pricing bands, warehouse rules and customer-account logic is where they stop. We either extend what's available or build the Sage-side layer — either way you get data mapped to how your Sage is actually configured.
How fast do orders reach Sage?
Typically every 5–15 minutes via scheduled sync, or near-real-time if Stream's event hooks fire on order placement. We tune it to your order volume — there's no benefit polling every minute for ten orders a day.
Can B2B account customers order through Stream?
Yes — account customers get matched to their existing Sage ledger account and their negotiated price band applies. Guest and B2C orders post to a web-sales account or create new ledgers, per your preference.
Does this work with Sage 50 instead of Sage 200?
Usually yes — the Stream side of the integration stays the same; what changes is how we get data in and out of Sage. Sage 50 has no REST API, so we use the SDK (SDO), SData, ODBC reads or a lightweight connector service installed next to Sage. The data flows described above map onto Sage 50 customers, invoices and stock records the same way — tell us your Sage version and we'll confirm the method before quoting.
Scope Your Stream Build
Fixed quote once we know your Sage version, the flows you need and the volumes.