Hotel PMS Data Access
Reservations, folios, housekeeping status and night-audit records live in a property management system on the back-office server — reachable only from the front desk. A small agent gives owners, GMs and multi-property groups a live, read-only dashboard from anywhere.
Opera on-prem, Fidelio, Protel, roomMaster — reservations, folios & night audit
The Hotels & Hospitality Trapped-Data Problem
Front-desk only visibility
Occupancy, ADR, arrivals and departures — all live on the back-office server, only reachable at the property.
Night audit dependency
Yesterday's numbers exist once the night auditor runs them — but owners and GMs can't see them until someone's at the desk.
Multi-property consolidation
Groups and management companies collect reports per property — portfolio numbers arrive late and in different formats.
Vendor lock-in for guest history
Moving PMS means the guest history export is their format — years of repeat-guest data stays hostage.
How It Works
Agent on your server
A lightweight agent installs beside your existing system — reads the data store directly, makes outbound connections only. No open ports, no VPN, no firewall changes.
Continuous replica
Your records flow to an encrypted, read-only cloud copy via a private tunnel — change-tracking, not dumps. The production system never takes the load.
Web dashboard
Your team searches, reports and browses from any browser or phone — scoped and audited. Answers from the data, not access to the server.
What Your Team Can Finally Do
Common Hotels & Hospitality Scenarios
The GM checking the property from anywhere
Tonight's occupancy, arrivals, VIP flags and night-audit totals — from a phone instead of calling the desk or remote-desktop.
Owners & asset managers
Portfolio visibility across managed properties — scoped, read-only dashboards instead of weekly PDF reports from each GM.
Management companies
Each property runs an agent; corporate gets consolidated performance across the portfolio in one view — same metrics, same definitions.
Hotels & Hospitality Data Access Pricing
Every plan includes the agent, the replica and the dashboard. Setup is scoped to your systems — most installs are live within two weeks.
Single Property
£99/mo
1–2 week setup
- ✓1 PMS
- ✓Live replica + web dashboard
- ✓Occupancy & night-audit reports
- ✓Encrypted backup
- ✓5 named users
- ✓Email support
Portfolio
£249/mo
2–3 week setup
- ✓Up to 5 properties
- ✓Consolidated portfolio view
- ✓Owner/asset-manager access
- ✓Cross-property metrics
- ✓25 named users
- ✓Priority support
Management Co / Enterprise
Custom
Scoped project
- ✓Unlimited properties
- ✓Custom PMS adapters
- ✓Write-back workflows
- ✓SSO + audit feed
- ✓Dedicated engineer
- ✓On-prem or VPC deployment
Billed monthly or annually (2 months free). Your data stays yours — cancel anytime and take the replica export with you.
Hotels & Hospitality Data Access FAQ
Which hotel systems does it cover?+
Opera on-premise, Fidelio, Protel, roomMaster, RoomKeyPMS and other server-based PMS installs. If the data lives on your back-office server, the agent can surface it.
Does front-desk workflow change?+
No — the PMS keeps running exactly as before. The agent reads alongside it; the dashboard is an addition, not a replacement.
Is guest data safe on a web dashboard?+
The replica is encrypted, read-only and per-user scoped — safer than VPN or remote-desktop access to the property server.
What if we switch PMS vendors later?+
The replica is a portable copy — guest and reservation history travels with you as a queryable archive, whatever you move to.
Your Hotels & Hospitality Data, Reachable
If the answers your team needs live in a system nobody can reach, that's fixable — without migration, without VPN, without new infrastructure.